Privacy Policy

Effective Time: June, 2017

Last Updated: January 6, 2020

Stetson Online Store (“we”) operates the web site located at http://stetson.com/ (the “Web Site”). The Web Site includes by definition, and this Privacy Policy apply to, the Web Site itself, and any mobile app, web pages, interactive features, other applications, widgets, blogs, social networks, social network "tabs," or other online or wireless offerings that link to this Privacy Policy, whether accessed via computer, mobile device or other technology, manner or means. We have created this Privacy Policy to inform you of our information collection, use and sharing practices for this Web Site.

Please read this privacy policy carefully, and if you have any questions, please feel free to contact us. By visiting the web site, you consent to the collection and use of your personal information as outlined in the privacy policy.

 

When do we collect information?

We may collect information about you anytime you interact with us such as when you (i) access or browse the Web Site, (ii) order products or services through the Web Site, (iii) communicate with us either by e-mail, over the telephone or in any other manner, (iv) elect to participate in any of our product promotions, and (v) request information about products and services.

What information do we collect?

Information we collect is generally of two types - personally identifiable information and non-personally identifiable information.

Personally identifiable information comprises any information that can help us identify or locate an individual, including, without limitation, an individual’s name, address, e-mail address, telephone number and credit card number.

Non-personally identifiable information comprises information that does not by itself identify an individual. This information generally includes anonymous information about an individual’s use of the Website that includes, among other things, information concerning date and time of visit, the pages of the Website visited, path through the Website, IP address, the type of browser and operating system used.

Internet Based Online Advertising and Google Analytics

This section of our privacy policy provides details about internet-based online advertising (also called "targeted advertising", "remarketing", or "behavioral advertising"), Google Analytics, and your choices with respect to this type of advertising.

We use Google Analytics’ 3rd-party audience data such as age, gender, and interests to better understand the behavior of our customers and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences. These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.

You may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by visiting the consumer opt-out page for the Self-Regulatory Principles for Online Behavioral Advertising at http://www.aboutads.info/choices/ and edit or opt-out your Google Display Network ads’ preferences at http://www.google.com/ads/preferences/.

Internet Based Online Advertising and Google Analytics

This section of our privacy policy provides details about internet-based online advertising (also called "targeted advertising", "remarketing", or "behavioral advertising"), Google Analytics, and your choices with respect to this type of advertising.

We use Google Analytics’ 3rd-party audience data such as age, gender, and interests to better understand the behavior of our customers and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences. These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.

You may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by visiting the consumer opt-out page for the Self-Regulatory Principles for Online Behavioral Advertising at http://www.aboutads.info/choices/ and edit or opt-out your Google Display Network ads’ preferences at http://www.google.com/ads/preferences/. You can opt out of Google Analytics without affecting how you visit our Web Site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit https://tools.google.com/dlpage/gaoptout.

What do we use your information for / how do we share it?

For the purpose of operating our business, we may transfer information between Stetson and our service providers who use that information only to conduct Stetson business. For example, they may handle Stetson’s credit card processing, shipping, data management, e-mail distribution, market research, information analysis, and promotions management. We may also share your information to administer a Web Site feature. We provide our service providers with the information they need to perform their services and work with them to protect your information.

We also reserve the right to share personal information you provide with legal authorities if it is, in our sole opinion, necessary to investigate, prevent, or otherwise take action regarding suspected fraud, situations involving threats or potential harm, or if otherwise required by law (such as by a subpoena, court order, or other legal means). In the event that we reasonably believe that you have violated any of the terms or policies governing your use of the Web Site, we reserve the right to use any information we have collected about you in connection with any efforts we make or made by any of our agents on our behalf.

We may transfer information to an affiliate or third party as part of a transfer of business assets.

The below chart summarizes our collection, use, and disclosure of your information:

Types of Information Collected

Source of the Information

Purpose for Collection

Information Disclosed for a Business or Commercial Purpose? (Yes/No)

Categories of Third Parties (Which Does Not Include Service Providers) with whom the Your Information is Shared.

Identifiers (e.g., name, e-mail, postal address, and phone number)

Information directly submitted by a consumer online or offline; information collected pursuant to a transaction; information collected through communications with our customer service department; information automatically collected online (on our Site and elsewhere on the internet).

 

 

To administer and manage the Site; to deliver our services to our customers; security and fraud prevention; to develop our businesses and services; internal business operations; to process, evaluate and respond to requests and inquiries;

to conduct marketing activities, including generating leads determining and managing the effectiveness of our own and our customers’ advertising and marketing campaigns; to monitor and enforce compliance with our terms; and/or any other purposes for which you provided the information.

 

Yes

Business partners, customers, third party web tracking providers, and marketing channels.

Demographic Information

 

Information directly submitted by a consumer online or offline; information collected pursuant to a transaction; information collected through communications with our customer service department; information automatically collected online (on our Site and elsewhere on the internet).

 

To administer and manage the Site; to deliver our services to our customers; security and fraud prevention; to develop our businesses and services; internal business operations; to process, evaluate and respond to requests and inquiries;

to conduct marketing activities, including generating leads determining and managing the effectiveness of our own and our customers’ advertising and marketing campaigns; to monitor and enforce compliance with our terms; and/or any other purposes for which you provided the information.

 

Yes

Business partners, customers, third party web tracking providers, and marketing channels. 

Financial Account Information

Provided by users.

To complete a transaction requested by the consumer.

Yes

Not shared.

Commercial Information (e.g., purchase histories)

 

 

Information directly submitted by a consumer online or offline; information collected pursuant to a transaction; information collected through communications with our customer service department; information automatically collected online (on our Site and elsewhere on the internet).

 

To administer and manage the Site; to deliver our services to our customers; security and fraud prevention; to develop our businesses and services; internal business operations; to process, evaluate and respond to requests and inquiries;

to conduct marketing activities, including generating leads determining and managing the effectiveness of our own and our customers’ advertising and marketing campaigns; to monitor and enforce compliance with our terms; and/or any other purposes for which you provided the information.

 

Yes      

Business partners, customers, third party web tracking providers, and marketing channels.  

Website Browsing Activity

Information directly submitted by a consumer online or offline; information collected pursuant to a transaction; information collected through communications with our customer service department; information automatically collected online (on our Site and elsewhere on the internet).

 

To administer and manage the Site; to deliver our services to our customers; security and fraud prevention; to develop our businesses and services; internal business operations; to process, evaluate and respond to requests and inquiries;

to conduct marketing activities, including generating leads determining and managing the effectiveness of our own and our customers’ advertising and marketing campaigns; to monitor and enforce compliance with our terms; and/or any other purposes for which you provided the information.

 

Yes

Business partners, customers, third party web tracking providers, and marketing channels.

 

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on the Web Site. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of the Web Site and welcome any feedback about these sites.

Your California Privacy Rights

This portion of our Privacy Policy describes specific rights under the California Consumer Privacy Act (“CCPA”). Please note that we will seek to verify your identity when we receive an individual rights request from you in order to ensure the security of your information.

Please direct any rights requests (as further described below) or additional questions you may have regarding this Privacy Policy via email to: help@stetson.com. If you do, we will need to collect your information such as your name, email or transaction history in order to verify your identity. You may also authorize an agent to make a request on your behalf, who will need to provide similar information for verification.

Deletion. California residents have the right to request the deletion of information.

Access. You may request to receive details about how we collect, use, and share your personal data. Specifically, you may request to receive the specific pieces of personal data that we have collected about you.

Non-Discrimination. We do not discriminate against you for exercising any CCPA rights, such as the access and deletion rights described above. If we choose to offer a product enhancement or financial incentive that is contingent on you sharing personal information, we will ensure that the value provided to us by that collection is reasonably related to the value of the product enhancement or financial incentive.

California law also provides that California residents are entitled to know how this site responds to “Do Not Track” browser settings. Like many other websites and online services, this site does not currently alter its practices when it receives Do Not Track signals because there is no consensus among industry participants as to what “Do Not Track” means in this context. To find out more about “Do Not Track,” and for opt out information, you may wish to visit www.aboutads.info.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. As a parent or guardian you can request us to remove personal information of your child that was submitted without your consent or by misrepresenting his or her age. At your request, we will take reasonable steps to remove such information from our database. All such requests should include the same user name, password, and e-mail address that your child submitted and should be sent to help@stetson.com.

Online Privacy Policy Only

This online privacy policy applies only to information collected through the Web Site and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of the Web Site.

Integrity

During the account sign-in process you can review, change or remove the information you have submitted. We aim to keep our information about you as accurate as possible and encourage you to promptly update your information if it changes. You may, at any time, access your information to update, modify or delete any inaccuracies by accessing your account through the Web Site. You may also request us to remove your account information from our databases and we will try to remove as much information as possible. However, as we generally keep information related to past transactions for our records, we will not be able to completely remove your information.

Changes to our Privacy Policy

We may change our policy at any time by posting a new version of it on the Web Site. We encourage you to check the Web Site regularly for information about revisions to this Privacy Policy. In the event that we change our Privacy Policy, such changes will affect all of the information we collect after any such change. If you object to the change to our Privacy Policy, then you must contact us in writing regarding your objection.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Email: help@stetson.com

Stetson Online Store
Attn: Privacy Policy
946 W. 17th Street
Costa Mesa, CA 92627
USA