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How do I know what size hat I wear?
See "How to measure your head" for guidance.
How do I clean a Fur Felt hat?
Store your felt hat upside down on its crown, on a clean surface or in a hat box, to keep the brim from flattening out. Remove dust and loose dirt with a soft brush, starting at the left side of the hat and brushing counter-clockwise. Avoid exposing your hat to the heat from stoves, radiators, lamps, car windows and enclosed cars in the summer. The combination of the heat and perspiration will shrink the sweatband. If your hat gets wet, shake off the excess water, and turn down the “self-conforming” leather sweatband. This will allow the hat to dry naturally. While the hat is wet, don’t let the brim touch the surface and don’t place it near heat. Heat can reactivate the felting process and cause shrinkage. To keep perspiration and hair dressing from penetrating the fur felt, occasionally turn down the leather sweatband so it can dry out. Should your hat, (if it is light colored) become spotted with water or grease, you can clean it with a little baby talc or corn starch - not liquid cleanser, please!
To put on or remove your hat, hold the brim in front and back, handle the crown as little as possible.
Your hat will last a life time while following these important instructions in caring for your hat.
How do I clean a Straw hat?
Use a mild soap solution such as woolite and water and a very soft brush. You can also try baby wipes. The hat needs to dry in room temperature. Do not use heat such as a hair dryer, etc.
Can a hat be stretched to a larger size?
Not really. A fur felt hat can be taken down one full size, but not increased. A hat retailer might be able to stretch the hat a little, but when you stretch a hat, after a time, it will go back to its original size.
Where can I get my Stetson fur felt hat cleaned or re-blocked as well as get replacement pieces?
Typically you can go back to the hat retailer where hats are sold and ask if they provide these services or you can contact a hat renovator. Here is a list of hat renovators that we know of. Stetson does not recommend any one company. Prices, services, and charges vary from company to company. Worth Walden (214)-946-1847 913 W. Jefferson Dallas, TX 75208 Standard Hat Works (817)-753-5752 422 W. Waco Drive Waco, TX 76701 Olsen Brothers (Lynch Hat Works) (509)-328-4617 1325 N. Division Spokane, WA 99202 Meyer the Hatter (800)-882-4287 120 St. Charles Ave. New Orleans, LA 70130 Bernie Utz (206)-623-0233 310 Union Street Seattle, WA 98101 Bruce’s Hats Renovations (406)-365-3205 311 N. Merrill Glendive, MT 59330 Shudde Brothers (713)-223-2191 905 Trinity Houston, TX 77007 Henry The Hatter (313)-962-0970 1307 Broadway Detroit, MI 48226 Huskey Hats Co. (940)-767-2071 www.huskyhat.com Wichita Falls, TX Herb’s Hat Shop (210)-648-9242 4922 Rigsby San Antonio, TX 78222 Arizona Hatters (520)-292-1320 3600 N. 1st ,#100 Tucson, AZ 85719 Western Outfitter (910)-777-1766 331 Waughtown St. Winston-Salem, NC 27107
How do I get in contact with someone if I'm interested in purchasing Stetson hats for my store?
You can go to the “Contact Us” area of the web site and send us your information. We will then forward it to the local Stetson sales representative; you will be contacted in a timely fashion
How do I register my hat?
We only register 100X quality hats and up. If the hat is of this quality, it should have come with a certificate of registration.
Do you send free hat catalogues to customers if requested?
No we do not. We are a wholesale manufacturer and sell only to retail stores; therefore, we cannot furnish catalogs to individuals. Provided is a website where you can view the current line of Stetson Western hats. Any Stetson retailer can order a hat for you. www.stetsonhat.com/menu.html
Can you give me the price of a specific hat?
We are a wholesale manufacturer and sell only to retail stores; therefore, we cannot give pricing information to individuals.
Where is your outlet store?
We have 2 outlet store locations that sell hats only. 3601 S. Leonard Rd.St. Joseph, MO 64503 (816)-233-3286 721 Marion Dr. Garland, TX 75042 (972)-494-0337
I would like to know the type/style of hat that a certain celebrity wore in a classic movie or a more recent film.
We do not have such information available to us. Television and movie productions have a wardrobe or costume department, they usually find what they need on their own at Stetson retailers or vintage shops they know of. On occasion they do get directly in touch with us for product.
If you’d like to submit a question, visit the “Contact Us” page and we would be happy to try and answer it.
I have acquired a Vintage Stetson hat and I would like to know more information about it.
Stetson has been around since 1865, therefore it is very difficult to provide information such as worth, age or the style name for vintage items. Over the years, many people have used the internet to better identify their Stetson. There have also been many books written about the Stetson hat over the years. We recommend that you look into such resources to answer your questions. For example:
Stetson Hats and the John B. Stetson Company by Jeffrey B. Snyder
Hat Talk by Debbie Henderson
Cowboys & Hatters: Bond Street, Sagebrush, & the Silver Screen by Debbie Henderson
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